Turn-Key Solutions.

Ground-up consulting for new concepts. Company handbook, staff training materials, HACCP plans, menu development, product procurement, pro forma creation, budget planning, and restaurant design.

Concept Refresh.

For existing concepts - redevelopment or refresh of various concepts including, but not limited to, food and beverage menus, cocktail and wine menus, service style, private event management, point-of-sale and reservation services, table layout, inventory management, product placement, vendor lists, and FOH and BOH organization.

Staff Education.

Development of employee handbooks and staff training materials to include scheduled regime and tests. Private classes on etiquette and good service, wine knowledge, and basic food terms.

Secret Shopping.

Evaluation of customer experience by hospitality experts disguised as normal customers. Detailed feedback and suggested improvements provided in a comprehensive report.

Product Creation.

Bringing new products to market to expand your current brand or begin a new one.